Job Purpose:

• To serve as the first point of contact for the Company by professionally welcoming visitors, assisting guests, and creating a positive first impression.
• The Receptionist is responsible for coordinating all front-desk activities, including managing incoming correspondence and directing telephone calls efficiently.

EXPERIENCE:

• Proven work experience as a Receptionist, Front-Office Representative or in a similar role.
• Previous experience with Microsoft Office software preferred.

KNOWLEDGE REQUIRED:

• Hands-on experience with office equipment (e.g., printers).
• Familiarity and knowledge on phone systems and switchboard operations.

SKILLS REQUIRED:

• Professional attitude and professional appearance
• Excellent multi-tasking and Excellent organizational skills
• Ability to deal with pressure.
• Solid written and verbal communication skills
• Ability to be resourceful and proactively resolve issues as they arise.
• Telephone Skills
• Listening Skills
• Customer Focus

• Grade 12
• Additional certification in (for example) Office Management would be advantageous

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